Privacy Policy

This policy explains what information [Company name] (operating as Clearbuilt) ("we") collects through Clearbuilt, how we use it, and the choices you have.

Information we collect

• Account information: your email address, and the name and phone number you give us.
• Project information: the property address, type of work, contractor details, contract terms, payment schedule, change orders, and the suppliers and subcontractors you add.
• Documents and photos you upload: contracts, Preliminary Notices, lien releases and similar documents.
• Information from others on your project: when a contractor, supplier or subcontractor signs a release or responds to a change order from a link you send, we record their name, title and response.
• Public records: contractor license information from public sources.
• Technical information: basic logs such as your browser type and pages visited, and cookies needed to keep you signed in.

We don't ask for Social Security numbers, bank account numbers or ID images.

How we use it

• To run the service: reviews, checklists, payment tracking, reminders and the project record.
• To read documents and photos you upload and fill in details for you to confirm.
• To send emails you ask for (sign-in links, reminders) and requests you send to people on your project.
• To keep the service secure, prevent misuse, and improve it.
• To meet legal obligations.

Who we share it with

We don't sell your personal information or share it for advertising. We share it only:

• With service providers who help us run the service under contract, such as hosting and database providers, email delivery, payment processing, and an AI provider (Anthropic) that reads uploaded documents for us. They may use the information only to provide their service to us.
• With people you choose, when you send a request or message to your contractor, a supplier or a subcontractor; they see the details needed to respond.
• When required by law, or to protect the rights and safety of users and the service.
• In a business transfer, such as a merger or sale, subject to this policy.

How long we keep it

We keep project information and documents while your account is open so you have a complete record of your project, and for a reasonable time after to meet legal and record-keeping needs. You can ask us to delete your account and information.

Security

Uploaded documents are stored privately and shown to you through short-lived links. Access to each project is limited to the homeowner on it. No system is perfectly secure, but we work to protect your information.

Your choices and California rights

You can see and update your account details in the service, and you can ask us for a copy of your information, to correct it, or to delete it. California residents may have additional rights under California law, including the right to know what personal information we collect and to request deletion. We don't sell personal information. To make a request, contact us at the address below; we won't treat you differently for making one.

Our service doesn't respond to browser "Do Not Track" signals; we don't track you across other websites.

Children

The service is for adults. We don't knowingly collect information from children under 16.

Changes

We may update this policy. If we make important changes we'll tell you, and the date above will change.

Contact

Privacy questions or requests: info@getclearbuilt.com.